Terms and conditions

1. Acceptance and contracting party

These Terms and Conditions (“Terms”) govern access to scedue.com, app.scedue.com, and the related services, features, software, and support provided by Scedue, trading as Scedue(“Scedue”, “we”, “us”, or “our”). By creating an account, accepting a checkout or order form, or accessing the Services, you agree to these Terms and the Privacy Policy.

If you use Scedue for an organisation, you confirm that you have authority to bind it. In that case, “you” includes the organisation. A signed order form or separately negotiated agreement prevails over these Terms only where it expressly says so.

2. Eligibility and accounts

• You must be at least 18 and legally capable of entering a binding contract.
• Registration and billing information must be accurate, current, and complete.
• You are responsible for account credentials, workspace invitations, user roles, and activity under the account.
• You must promptly report suspected unauthorised access and cooperate with reasonable security steps.
• An account may not be sold, shared outside the purchased plan, or used to conceal another person’s identity.

3. What Scedue provides

Scedue is a web-based content-operations service that may help users maintain brand context, plan and draft social content, manage a calendar, connect supported social accounts, schedule approved content, publish through available integrations, and review delivery or performance information.

Features, limits, social networks, account types, post formats, AI models, and third-party integrations may change. A feature marked beta, preview, early access, “coming soon”, or similar may be incomplete, changed, or withdrawn and must not be treated as generally available. Check the live product before purchasing for a particular channel or workflow.

4. Your content and permissions

As between you and Scedue, you retain ownership of content and materials you submit (“User Content”). You grant Scedue and its service providers a worldwide, non-exclusive, limited licence to host, copy, process, transmit, modify for technical formatting, and display User Content only as needed to provide, secure, support, and improve the Services in accordance with your settings and our Privacy Policy.

You confirm that:

• you have the rights, notices, consents, and lawful basis needed to submit and use User Content;
• User Content and its publication do not violate law, confidentiality, privacy, publicity, intellectual-property, or contractual rights;
• you will review facts, claims, disclosures, links, media, audience settings, and legal or brand requirements before publication; and
• you will not submit unnecessary sensitive, regulated, or confidential data to an AI feature.

5. AI-assisted features

Subject to applicable law and third-party rights, Scedue does not claim ownership of output generated for you. You are responsible for deciding whether and how to use it. Do not rely on the Services as legal, financial, medical, tax, safety, or other professional advice, or to make decisions with legal or similarly significant effects on a person without appropriate qualified review.

6. Connected platforms and publishing authority

Connecting an account authorises Scedue and its integration providers to use the permissions approved in the connection flow to retrieve account information and perform requested actions. Scheduling or approving content authorises the Services to attempt publication at the selected time and destination.

Social networks and other connected services are independent third parties. Their availability, APIs, review rules, outages, rate limits, content policies, and enforcement decisions are outside Scedue’s control. You must follow their terms. We may suspend an integration where needed for security, compliance, or the third party’s requirements. Disconnect an account to stop new authorised actions; already-published content remains on the destination platform.

7. Acceptable use

You may not use, or help another person use, the Services to:

• break the law, infringe rights, deceive, defraud, impersonate, harass, threaten, or facilitate harm;
• publish spam, unlawful marketing, manipulated engagement, malware, phishing, or content prohibited by a connected platform;
• collect personal data without required notice or permission, or process highly sensitive data in an unauthorised manner;
• probe, disrupt, overload, bypass, reverse engineer, or gain unauthorised access to the Services or another customer’s data;
• circumvent plan, rate, safety, approval, or technical limits, or resell the Services unless a written agreement allows it;
• use output to train a competing model or systematically extract the product, except where applicable law cannot prohibit that activity; or
• misrepresent AI-generated content as human-authored where disclosure is required by law, contract, or platform policy.

8. Trials, plans, billing, and taxes

Current plan descriptions and list prices appear on the Pricing page. The checkout or order summary will state the selected plan, billing interval, currency, applicable taxes, trial, and total due. You authorise Scedue and its payment processor to charge the selected payment method for those amounts.

Unless checkout states otherwise, paid subscriptions renew automatically for successive periods equal to the selected monthly or annual billing interval until cancelled. We may change future plan prices or features with reasonable advance notice. A change applies no earlier than the next renewal after the stated notice period, unless required sooner by law or accepted by you.

Trial eligibility may be limited to new customers and one trial per customer. If a trial does not require payment details, it ends without a charge. If a checkout offers a paid conversion, the conversion terms must be displayed before authorisation. You are responsible for taxes not collected by Scedue and for valid billing and tax information.

9. Cancellation, refunds, and digital delivery

You may cancel through available account billing controls or by contacting support. Cancellation normally stops the next renewal and access continues through the paid period. Timing, eligibility, failed-payment treatment, and refund processing are set out in the Cancellation and Refund Policy. Digital activation and non-delivery terms appear in the Shipping and Delivery Policy.

10. Scedue intellectual property and feedback

The Services, software, visual design, documentation, trademarks, and all related rights other than User Content belong to Scedue or its licensors. These Terms provide a limited, non-exclusive, non-transferable, revocable right to use the Services during an active account; they do not transfer ownership. If you voluntarily provide feedback, Scedue may use it without restriction or payment, without identifying you publicly unless separately agreed.

11. Confidentiality and security

Each party must use reasonable care to protect the other party’s non-public confidential information and use it only for the relationship. This obligation does not cover information that is public without breach, already lawfully known, independently developed, or lawfully received from another source. A legally required disclosure may be made after notice where permitted.

Scedue uses safeguards described in the Privacy Policy, but no system is completely secure. You are responsible for appropriate account, endpoint, workspace, approval, and content-backup controls for your use case.

12. Suspension and termination

You may stop using the Services at any time. We may restrict or suspend access where reasonably necessary to address non-payment, a security threat, unlawful or abusive use, material breach, third-party platform requirements, or risk to Scedue or others. Where practical, we will provide notice and an opportunity to remedy. We may terminate an account for an uncured material breach, repeated violations, legal requirement, or discontinued service.

On termination, the right to use the Services ends. Provisions that by nature should survive—including payment obligations, intellectual property, confidentiality, disclaimers, liability, and disputes—continue. Data is handled under the Privacy Policy and any applicable order form.

13. Disclaimers

To the maximum extent permitted by law, the Services are provided “as is” and “as available”. Scedue disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. We do not guarantee audience growth, engagement, revenue, publishing acceptance, search rank, business results, or continuous third-party integration availability. Nothing in these Terms excludes a warranty or consumer right that applicable law does not allow the parties to exclude.

14. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, punitive, or consequential loss, or lost profit, revenue, goodwill, business opportunity, or data, arising from the Services. Scedue’s aggregate liability arising from the Services will not exceed the fees paid or payable by you to Scedue for the affected Services during the 12 months before the event giving rise to the claim.

These limitations do not apply to fraud, wilful misconduct, breach of confidentiality, infringement or misuse of the other party’s intellectual property, payment obligations, indemnity obligations, or liability that cannot lawfully be limited. Consumer rights under applicable law remain unaffected.

15. Responsibility for third-party claims

To the extent permitted by law, an organisation using the Services will defend and indemnify Scedue against a third-party claim caused by its User Content, its unlawful or unauthorised use, or its material breach of Sections 4, 6, or 7. Scedue will provide prompt notice and reasonable cooperation, and the customer may control the defence and settlement provided no settlement admits fault or imposes a non-monetary obligation on Scedue without consent.

16. Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-law rules. Before filing a formal claim, each party will give the other written notice and try in good faith for 30 days to resolve it. Courts having competent jurisdiction under applicable Indian law may hear unresolved disputes. Nothing here prevents either party from seeking urgent injunctive relief or prevents a consumer from using a forum or remedy available under mandatory consumer law.

17. General terms

Neither party is liable for delay caused by events beyond reasonable control, except payment obligations. You may not assign these Terms without our consent, except with a bona fide sale of substantially all relevant business assets; Scedue may assign them as part of a reorganisation, financing, merger, or sale. These Terms, incorporated policies, and any order form are the entire agreement about the Services. If one provision is unenforceable, the rest remains in effect. Failure to enforce a term is not a waiver. Headings are for convenience.

18. Changes, notices, and contact

We may update these Terms for product, legal, security, or operational reasons. The revised page will state its effective date. Material changes will be communicated through the Services or account email where required. Continued use after the effective date constitutes acceptance where allowed; otherwise we will request acceptance.

Legal notices, support requests, and grievances may be sent to support@scedue.com.